Privacy Policy

At FastClip, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application, mobile application, APIs, TestFlight builds, and services.

Summary

We collect only what's necessary to provide our service. Your content remains yours. We use trusted third-party services for specific features and never sell your personal data.

1. Information We Collect

Personal Information

When you create an account and use FastClip, we collect:

  • Email Address: Used for account authentication, product access, and account communication
  • Name and Profile Information: Your display name, profile image, and account profile details when provided by you or your sign-in provider
  • Authentication Information: Session identifiers, OAuth identifiers, and security metadata needed to keep you signed in
  • Publishing Preferences: Your preferred post templates, source citation settings, connected-platform settings, and release formatting choices

User Content

To provide our clip creation service, we process:

  • Source Videos and URLs: Media files you upload and URLs you import from supported platforms such as YouTube and X
  • Source Metadata: Titles, authors, publication dates, platform names, video identifiers, durations, thumbnails, language, and crop settings
  • Text Inputs and Templates: Descriptions, captions, source-citation text, publishing templates, and other context you provide for clips and releases
  • Generated Content: Draft clips, release clips, Instagram-ready renders, transcripts, word timing, captions, generated titles, generated descriptions, thumbnails, and final videos

Technical Information

  • Device Information: Device type, browser, operating system, and runtime platform for app optimization and debugging
  • Analytics Events: Product analytics such as page views, landing-page clicks, session events, and feature usage processed by PostHog to improve the app. We do not record PostHog session replay or screen recordings on the landing page
  • Logs and Security Metadata: Request metadata, API responses, processing status, error logs, abuse-prevention signals, and operational diagnostics needed to run and secure the service
  • Waitlist Attribution: Hidden waitlist fields and analytics identifiers used to understand which landing-page actions led to waitlist submissions

Subscription and Payment Data

  • Subscription Status: Whether you have a free, beta, trial, or paid account
  • Usage Metrics: Number of imported sources, generated drafts, generated releases, published posts, and AI credits used for managing plan limits
  • Purchase History: Records of subscription and payment events. Payment processing is handled by Stripe; Stripe provides us customer, subscription, payment status, and related identifiers so we can unlock features and manage billing

2. How We Use Your Information

We use your information to:

  • Provide the Service: Process your media, generate clips, create transcripts and captions, render release videos, and prepare posts
  • Authentication: Verify your identity and keep your account secure
  • AI Generation: Generate titles, descriptions, source metadata, captions, and publishing text from your inputs and media context
  • Publishing: Publish content to connected platforms such as X and Instagram when you direct FastClip to do so
  • Subscription Management: Track your usage and manage your plan
  • Service Improvement: Understand usage patterns to improve the app, fix bugs, improve reliability, and enhance features

3. Third-Party Services

We use trusted third-party services to power specific features:

  • Google and Better Auth: Account sign-in, authentication, and session management
  • OpenAI/Anthropic: AI-powered title, description, caption, source metadata, and publishing-text generation
  • Deepgram: Speech-to-text transcription, word timing, captions, diarization, and language detection
  • AWS/S3/Lambda: Secure cloud storage and media processing for uploaded source files, generated clips, thumbnails, and render jobs
  • Stripe: Checkout, subscriptions, billing portal, payment status, tax, fraud, and related customer or subscription identifiers
  • PostHog: Product analytics so we can measure aggregate usage and improve stability and UX. We send event names and properties; we do not use PostHog session replay on the landing page
  • Youform: Waitlist form collection and landing-page attribution fields
  • X and Instagram: Connected account authentication and publishing actions that you request
  • Apple/TestFlight: Beta distribution, tester access, crash/session metrics, and tester feedback for TestFlight builds
  • Cloudflare: Hosting, CDN, DNS, security, and deployment infrastructure for FastClip websites
  • Expo: Development and runtime tooling used to build and run the app

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data:

  • Your data is stored on secure cloud infrastructure
  • Media files are stored using cloud object storage and access controls
  • We use industry-standard security practices
  • Access to personal data is restricted to authorized personnel only
  • User workspace records are scoped to their owners through authenticated API access

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services:

  • Account Data: Retained while your account exists or as needed for security, billing, support, legal, accounting, or abuse-prevention purposes
  • Sources, Projects, and Videos: Stored until you delete them, delete your account, or they are no longer needed to provide the service
  • Transcripts and Generated Metadata: Retained with your clips and releases so the product can display, edit, republish, and audit the work you created
  • Connected Account Data: Retained while the connection is active or as needed to support publishing history, security, and disconnection flows

Account Deletion

You can request deletion of your data at any time by contacting us. When you delete your account, we may retain limited account, usage, billing, security, and abuse-prevention history as required to comply with law, resolve disputes, enforce our terms, prevent free-tier or payment abuse, and maintain accurate records. This retained data is not used for marketing or shared with third parties except as described in this policy.

6. Sharing of Information

We do not sell, trade, or rent your personal information. We may share data only:

  • With service providers who help us operate the app (as listed above)
  • With connected platforms when you direct FastClip to authenticate, connect accounts, or publish content
  • To comply with legal obligations or valid legal requests
  • To protect our rights, privacy, safety, or property
  • In connection with a merger, acquisition, or sale of assets (with notice to you)

Internal Use for Service Improvement

We may analyze usage patterns, app performance data, and aggregated user behavior to improve our Service, fix bugs, and enhance features. This analysis is conducted internally and such data is never shared with, sold to, or disclosed to third parties for marketing, advertising, or any other external purpose.

7. Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal information
  • Update: Correct or update your account information
  • Delete: Request deletion of your account and associated data
  • Disconnect Platforms: Remove connected X or Instagram accounts where supported in the app
  • Analytics and Cookies: Use browser or device controls to limit cookies, storage, and analytics where available

8. Children's Privacy

FastClip is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us so we can take appropriate action.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using FastClip, you consent to this transfer.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last updated" date. Your continued use of the app after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected].

FastClip is operated by Quasa LLC, 30 N Gould St Ste R, Sheridan, WY 82801, United States.